Privacy Policy

Coastal Comfort Caregivers values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information of our clients, staff, and website visitors.

We may collect personal information, including but not limited to:

• Name, phone number, and email address
• Contact information for service inquiries
• Information necessary for client care and caregiver employment

This information is collected voluntarily and used solely for communication, service coordination, and employment purposes. We do not sell, trade, or distribute personal information to third parties for marketing purposes.

As a provider of home care services, Coastal Comfort Caregivers strictly adheres to the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of client health information (PHI). We implement strict security measures to ensure compliance, including:

• Limiting access to PHI to authorized personnel only
• Implementing encryption and secure storage for sensitive data
• Regular staff training on HIPAA compliance and privacy regulations
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Our software and client portal are HIPAA-compliant, ensuring secure access to care-related information for authorized family members and caregivers. This platform allows families to stay informed about their loved one’s care while maintaining strict confidentiality and data protection.

Coastal Comfort Caregivers is also committed to protecting the privacy of our Home Care Aides (HCAs) and employees. Staff personal information is securely stored and accessed only as necessary for employment, payroll, and compliance with state regulations. We do not share staff information without consent unless required by law.

We may work with third-party vendors to facilitate our services, such as:

• Secure payment processing
• Background checks for caregiver compliance
• Software and IT support

These third parties are contractually required to uphold confidentiality and security standards in compliance with HIPAA and state laws.

Our website may use cookies or tracking tools to enhance user experience. These technologies do not collect personal health information and are used solely for website functionality and analytics. Users can adjust their browser settings to disable cookies if preferred.

We may update this Privacy Policy periodically to reflect regulatory changes or improvements in our privacy practices. Any updates will be posted on this page. Continued use of our services and website constitutes acceptance of the revised policy.

For questions regarding this Privacy Policy or how your information is handled, please contact us:

info@CoastalComfortCaregivers.com

By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.